This Privacy Policy explains how AKS ("we," "us," or "our") collects, uses, protects, and discloses information in connection with the AlManai mobile application (the "App" or "Service"). AlManai is a mobile application developed and provided by AKS. By downloading, accessing, or using the App, you acknowledge that you have read and understood this Privacy Policy.
1Information We Collect
We may collect information that you provide directly when you use the App, as well as certain information that may be collected automatically.
Depending on the features you use, information may include:
- Name and other basic profile information
- Phone number or email address
- Family or account-related information that you choose to provide
- Information submitted through forms or other features within the App
- Device and technical information necessary to operate and improve the Service
We only collect information that is reasonably necessary to provide, maintain, secure, and improve the App and its features.
2How We Use Your Information
We may use the information we collect for the following purposes:
- To create and manage your account
- To provide and operate the features of AlManai
- To authenticate users and maintain account security
- To process requests and information submitted through the App
- To provide customer support
- To communicate with you regarding the Service
- To detect, prevent, and resolve technical problems
- To monitor and improve the performance, functionality, and security of the App
- To comply with applicable legal obligations
We do not sell your personal information to third parties.
3Third-Party Services
The App may use third-party services that may collect information in accordance with their own privacy policies.
These services may include:
- Google Play Services
Third-party service providers may collect information such as device information, diagnostic information, usage information, or other technical information as necessary to provide their services.
4Log Data and Technical Information
In the event of an error or technical issue, we may collect information through third-party services to help us identify and resolve the problem.
This information may include:
- Internet Protocol (IP) address
- Device name and model
- Operating system version
- App configuration
- Date and time of App usage
- Diagnostic information
- Other technical or statistical information
5Cookies and Similar Technologies
The AlManai App does not directly use cookies.
However, third-party services, libraries, or technologies integrated into the App may use cookies or similar technologies to provide their services.
6How We Share Information
We do not sell or rent your personal information.
We may share information only when reasonably necessary for purposes such as:
- Providing and maintaining the Service
- Operating third-party services used by the App
- Providing technical support
- Protecting the security and integrity of the App
- Complying with applicable laws and regulations
7Data Security
We take reasonable measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
8Data Retention
We retain personal information only for as long as reasonably necessary to provide the Service, maintain legitimate business and operational purposes, resolve disputes, enforce agreements, and comply with applicable legal requirements.
9Your Rights and Choices
Depending on applicable laws, you may have certain rights regarding your personal information, including the right to:
- Request access to information associated with your account
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw certain permissions or consent
- Request information about how your personal information is processed
10Children's Privacy
The AlManai App is not intended for children under the age of 13.
We do not knowingly collect personally identifiable information from children under 13 years of age.
11Links to Third-Party Websites
The App may contain links to third-party websites or services.
We are not responsible for the content, privacy practices, security, or policies of third-party websites or services.
12Account Deletion
If the App provides an account deletion feature, you may request deletion of your account and associated personal information through the available functionality within the App.
You may also contact us using the email address provided below to request account or personal-data deletion.
13Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the Effective Date at the top of this Privacy Policy.